AI empowered Knowledge Retention

HICO VAULT - is your AI tool box for knowlege retention and more

Transform onboarding. Eliminate knowledge gaps. Preserve your company's intellectual assets.

VAULT in a nutshell

Rescue your company's hidden knowledge

Every day, critical knowledge walks out your door. With 30% of the DACH workforce retiring soon and constant organizational changes, your team's vital implicit knowledge is vanishing. Meanwhile, employees waste nearly 20% of their workday hunting for information.

VAULT is your AI knowledge guardian. This reverse-chatbot actively captures, organizes, and validates your team's implicit knowledge – the expertise they don't even realize they possess –making it instantly accessible when needed.

Transform onboarding.
Eliminate knowledge gaps.
Preserve your company's intellectual assets.

VAULT doesn't just store information. It rescues the irreplaceable insights hidden in your people's minds before they're lost forever.

Your integrated
knowledge ecosystem

YOUR AI KNOWLEGE MANAGEMENT REVOLUTION

HICO VAULT revolutionizes how organizations manage institutional knowledge.

It captures expertise with the proactive COLLECTOR, ensures accuracy via the human-supervised VALIDATOR, and delivers instant answers through the user-friendly HELPER interface.

VAULT preserves critical knowledge and provides trusted information when needed, creating a dynamic, ever-improving knowledge ecosystem.

Collector = Knowledge Mining, Reimagined

Unlike passive knowledge systems that wait for inputs, the VAULT Collector proactively engages your experts. This intelligent reverse chatbot initiates conversations, asking targeted questions about what your people do and how they do it. It doesn't just collect information—it unearths hidden treasure.

Validator = Human Wisdom + AI Power

Trust requires human judgment. We've engineered that in.

The VALIDATOR makes for a thoughtfully designed collaboration between technology and your experts.

Through streamlined approval workflows, your managers and subject matter experts review, comment, and validate every insight the system captures. With built-in version control, nothing slips through the cracks.

RAG Storage

The Retrieval-Augmented Generation technology allows VAULT to

Retrieve information from your company's knowledge base
Augment AI responses with this specific information, and
Generate accurate, contextual answers

Ask VAULT. And get validated responses that combine the power of AI with your organization's unique knowledge, making it much more valuable than a generic AI solution that lacks your specific company context.

Helper = Your Knowledge, When You Need It

VAULT HELPER delivers critical information instantly through familiar channels—WhatsApp, team chats, web interfaces, or APIs.

Find exactly what you need with intelligent semantic search, while seeing who created and validated each answer.

The knowledge system people actually use.

No more guesswork or wasted time—just faster decisions, fewer errors, and information you can trust.

Book an AI exploration call

Use cases

Knowledge. More than information.

Onboarding

Cut training time with instant access to role-specific expertise, documented processes, and tribal knowledge that typically takes months to absorb.

Knowledge Retention

Preserve critical insights from retiring experts before they walk out the door, protecting decades of experience from disappearing forever.

Knowledge Management

Transform scattered information into a unified, searchable knowledge base that actively learns from your team's daily work.

Offboarding

Systematically capture departing employees' expertise through structured interviews, ensuring continuity during transitions.

More Use Cases?

Think: organizational change, compliance and standards, acceleration of innovation, workflows, supporting the remote workforce with a centralized knowledge base, or drive customer support excellence ...

Success

We set ambitious goals, learn from failures, and celebrate achievements. Our mission is to help clients succeed.

Action-Oriented Mindset

We act decisively and focus on real results. Every action aims to create meaningful impact.

Continuous Growth

We foster unique skills and drive innovation to stay ahead as industry leaders.

Unity and Collaboration

We build trust and support, valuing teamwork and mutual respect in everything we do.

Accountability

We take responsibility for outcomes, working carefully and responsibly with all resources.

Onboarding

Cut training time with instant access to role-specific expertise, documented processes, and tribal knowledge that typically takes months to absorb.

Knowledge Retention

Preserve critical insights from retiring experts before they walk out the door, protecting decades of experience from disappearing forever.

Knowledge Management

Transform scattered information into a unified, searchable knowledge base that actively learns from your team's daily work.

Offboarding

Systematically capture departing employees' expertise through structured interviews, ensuring continuity during transitions.

More Use Cases?

Do you have more Questions?

More about your knowlege retention revolution.

How does the tool improve Onboarding of new hires?

HICO VAULT makes onboarding faster, more efficient, and less stressful. New employees become productive sooner by accessing the knowledge they need from day one. At the same time, experienced colleagues spend less time repeating explanations—making onboarding a smooth and effective process.

How is Knowledge Retention within my company supported?

HICO VAULT captures, validates, and centralizes valuable expertise, protecting against knowledge loss. It promotes a learning culture and builds a dynamic knowledge ecosystem that strengthens your organization.

is this also a Knowledge Management Tool?

More than just a storage system, HICO VAULT actively gathers, checks, and activates knowledge. It helps organizations maximize knowledge assets, improve efficiency, and foster a culture of knowledge sharing.

How is the OFFBOARDING Process of Key Employees supported?

HICO VAULT supports offboarding by proactively capturing and validating the know-how of key employees before they leave. This ensures that successors or teams can continue without disruption, preserving business continuity and minimizing knowledge loss.

Can HICO Vault support our Organizational Change Process?

During times of change, HICO VAULT secures vital knowledge, supports adaptation, and fosters transparency and continuous learning. With its COLLECTOR, VALIDATOR, and HELPER components, it creates a solid foundation for successful transformation—keeping your organization agile and resilient.

How does HICO Vault meet Compliance Standards?

HICO VAULT helps you meet compliance standards with centralized, traceable, and secure knowledge management. COLLECTOR, VALIDATOR, and HELPER ensure relevant knowledge is captured, verified, and accessible—making audits easier and your company compliance-ready.

We need to innovate. How does HICO Vault support Innovation Acceleration?

By centralizing knowledge and encouraging collaboration, HICO VAULT lays the groundwork for data-driven creativity and fast ideation. It reduces duplicated work and sparks new ideas—making innovation easier, faster, and more scalable.

Are there other use cases? For Example an impoved support four our Support Remote Workforce?

HICO VAULT is more than a knowledge base—it’s a flexible tool for various use cases. For remote support teams, it offers quick access to reliable information and consistent workflows. It also supports project management, R&D, and sustainability initiatives, driving performance across departments.

What about Customer Support Excellence?

HICO VAULT boosts customer support by equipping teams with a dynamic, reliable knowledge source. With COLLECTOR, VALIDATOR, and HELPER, support becomes faster, more accurate, and more consistent—leading to happier customers and stronger service culture.

Meet some of Our team