How R&S Group optimized planning and performance
with HICO's cloud-based automation solutions

Client overview

The R&S Group is a leading specialist service provider in the fields of electrical building and ship equipment, state-of-the-art data technology, heating, air conditioning, refrigeration, as well as sanitary and sprinkler systems. With a focus on sustainability, the company covers a wide range of services – from planning and installation to maintenance and service.
With around 20 locations, the R&S Group offers its customers comprehensive and local support in implementing modern technologies.
The challenge
Forecasting
Processes
The R&S Group was already using a Jedox planning environment, which, however, was not optimally aligned with the company's requirements. Long loading times and inefficient planning and forecasting processes necessitated a fundamental overhaul. A central focus was on self-service: data preparation, modeling, and evaluation should be possible without external support in the future. The task was to declutter the existing system, make it more efficient, and fit for the future.

The solution
- Frank Hefner, Head of Data an Analytics, R + S Group
The HICO-Group took over the further development of the existing Jedox environment and migrated it to the Jedox Cloud (Azure). The initial focus was on comprehensive decluttering and subsequent optimization of the system to significantly improve performance. As part of the adjustments, the
planning software was connected to LucaNet via an API, enabling a consolidated group financial statement from planning and P&L data – a major step towards IT-supported process automation. Additionally, role and rights management as well as operational structures were revised to ensure high
stability and quality. Another focus was on training: the employees of the R&S Group were intensively trained by the HICO-Group to operate and adapt the software independently. With the new solution, precise forecasts and analyses are possible, supporting sustainable process improvements.
Future Outlook
Decision making
The R&S Group plans to build a central data platform with Microsoft Fabric to further promote data- and IT-supported decision-making. Additionally, financial and project forecasts will continue to be conducted with Jedox, while Power BI and TRUECHART will be used for developing management cockpits in the IBCS® standard. The HICO-Group remains an important partner in implementing these projects.
