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BARC
Service Provider Survey 



 

BARC on the moon? HICO scores 
quite a batch of top rankings in BARC's 

The Data & Analytics Service Provider Survey 25!

Written by
Matthias Nowak
Digital Growth Manager 
Matze Nowak, innovation manager and content strategist wunderwutzi, has a focus on technologies in need of explanation, especially AI and B2B software. Combines academic depth (BA in Philosophy of Mind, AI Ethics, MBA in Innovation Management) with practical experience in building, positioning and further developing digital products - from startups to EU research projects.
Publication date
5 August 2024
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First times are one of those things ... As we all know, they are not always crowned with resounding success. 

The first Data & Analytics Service Provider Survey conducted by analyst firm BARC was a different story: It is - at least for us here at HICO - a MEGA success! To speak in Galileo style: With the number of badges awarded to us, you could ALMOST build a tower to the moon*.


HICO was among the leaders in 32 categories, and in 11 cases - over a third of them! - even achieved the respective top positions!



Most important: The rankings do not come from any juries or analysts ... but from you - from our customers. Together with the quotes collected in the survey, these rankings are therefore grist to our mill, fuel for our engine, fire for our boilers - well, great energy for our team anyway. We are very grateful to everyone who took part.



But quite apart from the fact that there are some categories that are very close to our hearts:

The results show that we are not entirely wrong in the way we approach projects and which values we focus on. In other words, that our claim of absolute customer centricity is by no means misguided, but quite the opposite: that it is precisely this focus on our customers that leads to successful projects.






Hidden qualities? 

In addition to the top rankings, there are some pretty good places in the winners' field. We are particularly proud to lead the field in project management (together with our colleagues (m/f/d) from QUNIS, Marmeladenbaum and KPMG): A commodity, you could say - a given. After all, projects have to be managed somehow. But it is precisely here that the weal and woe of projects can be decided.

The same applies to the field of “Industry Expertise”, which we lead in the Data & Analytics Generalists peer group: The energy with which HICO consultants dig into the needs, logics and dynamics of clients in order to deliver the best possible results is hereby given a rather nice appreciation.






What customers are saying

We can tell a lot of stories. But what's more important is what others say about us. The participants in The Data & Analytics Service Provider Survey 25 didn't hold back and really covered ourselves in glory:




There's almost nothing more we can add - except: if you happen to need support with controlling, business intelligence, AI in BI, cloud migration projects, implementing Jedox, Qlik or Power BI, want to tap into our expert skills for AI projects, want to take your existing Qlik or Power BI solutions to a whole new level ... or know someone who knows someone who does ... then just get in touch with us:



Peer groups

The survey covers a range of different data & analytics service providers. The survey therefore uses comparison groups to ensure that similar service providers are compared with each other.

Data & analytics service providers: Companies that focus on services for data & analytics. This requires a visible market presence in at least one of the areas of AI, data management, business intelligence and/or CPM.

Data & analytics generalists: Companies that offer a broad range of data & analytics services and have a clear market presence in several of the AI, data management, business intelligence and CPM segments.

Microsoft Partners: Data & Analytics service providers for which Microsoft is one of the central technology partnerships.

IBM Partners: Data & Analytics service providers for whom the IBM technology portfolio for Data & Analytics is one of the central focal points of their offering.


HICO is represented in the peer groups Data & Analytics Service Provider, Data & Analytics Generalists and Microsoft Partner.



About the survey

The Data & Analytics Service Provider Survey 25 is based on a survey of customers of Data & Analytics services, which was conducted from August to October 2024 with 747 respondents and in which 12 Data & Analytics service providers were analyzed. It evaluates user feedback on 23 criteria (KPIs), such as project benefit, recommendation and customer satisfaction. 

The Data & Analytics Service Provider Survey 25 is based on a survey of customers of Data & Analytics services, which was conducted from August to October 2024 with 747 respondents and in which 12 Data & Analytics service providers were analyzed. It evaluates user feedback on 23 criteria (KPIs), such as project benefits, price-performance ratio, recommendation and customer experience. Further information can be found at https://barc.com/de/reviews/data-analytics-service-provider/.





* If you printed each badge on a sheet of paper and then folded it 42 times, you would get a very thin but very tall tower. Unfortunately, this is not physically possible.