AUG 2023: Unlocking the Benefits of Business Intelligence for SMEs

Small and medium-sized enterprises (SMEs) often struggle to compete with larger organizations that have more resources and infrastructure. Business intelligence (BI) solutions can level the playing field, providing SMEs with insights they can use to drive growth, increase operational efficiency, and improve decision-making. In this article, we will explore what business intelligence is, its importance … Continued

How to Develop a Top-Notch Business Intelligence (BI) Strategy

Business intelligence is a collective term used to describe processes, technologies, and strategies for gathering, analyzing, and presenting business information. Business intelligence aims to improve an organization’s decision-making process by acting as an aid in areas such as planning, forecasting, budgeting, target tracking, optimization, sales analysis, etc. There are four key components to BI systems: … Continued

JUNE 2023: How to Use Data Analytics to Improve Customer Experience

In today’s highly competitive business landscape, customer experience (CX) plays a critical role in the success of any organization. Happy customers are more likely to stay loyal to a brand and recommend it to others. Modern customers are also more demanding and expect tailored experiences that meet their individual needs. That’s where data analytics comes … Continued

JUNE 2023: The Future of Business Intelligence Tools: Are We Ready?

Business intelligence (BI) tools are becoming increasingly important for organizations looking to make informed decisions. These tools use data analysis to reveal insights that support informed decision-making at all levels. However, as BI technologies continue to evolve, it’s essential that companies evaluate how prepared they are to use them effectively. In this article, we investigate … Continued

APRIL 2023: Utilizing Business Intelligence to Gain Competitive Advantage

In today’s rapidly-evolving and highly competitive business environment, companies need to be able to make informed decisions quickly and accurately. This is where business intelligence (BI) comes in – a set of tools, processes, and technologies that collect and analyze data to provide insights into a company’s operations and performance. In this article, we will … Continued

MARCH 2023: 7 Ways to Transform Your Business with Data Analytics

Data analytics can be a powerful tool for transforming your business and driving growth. By harnessing data insights, organizations can gain a deeper understanding of their operations, identify key performance indicators, and make data-driven decisions. In this article, we’ll explore seven ways that you can use data analytics to transform your business. Understanding the Power … Continued

FEBRUARY 2023: How to Leverage Data Analytics for Informed Decisions

With the increasing amount of data available, it is essential to have the ability to analyze and interpret this data to gain a competitive advantage. Data analytics can be used to identify trends, patterns, and relationships within the data, providing valuable insights that can help businesses make informed decisions. In this article, we will explore … Continued

JANUARY 2023: HICO-Group Business Intelligence Outlook 23

By using business intelligence tools and technologies, companies can make better decisions and improve business performance by collecting, analyzing and visualizing data from multiple sources. And there’s much more to BI than that: BI helps: Companies can make data-driven decisions based on objective information and facts. This leads to better informed decisions and a better … Continued


Sometimes words are not enough to capture the true essence of HICO and our team. We received a letter from our colleague Sello, so let’s hear his story! Hello everyone! My name is Sello, and I am from a small province Gauteng, right in the heart of South Africa. I joined HICO Group in March … Continued

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